We will help you get the correct treatment.
If you have had any expenses related to a registered case, you can apply for reimbursement.
Here you will get access to our healthcare helpline, online doctor and mental self-help programs.
Have you experienced an acute crisis and need psychological first aid?
To be able to register your case, you need the following:
| BankID BankID is a personal and simple electronic verification for secure, online identification and signing. In the physical world, you verify your identity with your passport, driving licence or bank card. In the electronic world, you can use your BankID to prove who you are. |
| Referral for medical assessment or treatment. A referral is a medical evaluation of your treatment needs. You can get a referral from your GP or other health professionals authorised to issue referrals. We use the referral when considering your case and to determine whether the relevant treatment is covered by the insurance. If you need physical treatment or psychologist services, you do not need a referral. |
To be able to seek reimbursement, you must have the following:
| BankID BankID is a personal and simple electronic verification for secure, online identification and signing. In the physical world, you verify your identity with your passport, driving licence or bank card. In the electronic world, you can use your BankID to prove who you are. |
|
Case number
Before you can seek reimbursement, you must register a case. Once you have registered the case, you will receive a case number from Falck. You can register your case via your PC, tablet or mobile phone. You can also call (+47) 23 00 09 99 if you prefer to talk to someone. |
| Receipts Original documentation of completed treatments |
| Your bank details The bank account number you want the reimbursement to be transferred to. |
To be able to book an appointment, you need the following:
| BankID BankID is a personal and simple electronic verification for secure, online identification and signing. In the physical world, you verify your identity with your passport, driving licence or bank card. In the electronic world, you can use your BankID to prove who you are. |
| Policy number You find your policy number on your insurance certificate. |
When you press "Continue", you must log in with BankID. Then enter the agreement number you have received from your insurance company. Press book an appointment, answer a few short questions and choose drop-in or book an appointment.
Healthcare by phoneReceive health advice and guidance from nurses every day all year round. Call (+47) 23 00 09 98 |
Online doctorHere you can book an appointment with an online doctor, provided by Kry. Access service |
Mental self-help programsHere you will get access to mental self-help programs against depression, stress, anxiety and sleep deprivation. Access service |
This website/application uses cookies which may lead to the processing of personal data. We recommend that you read our privacy policy (In Norwegian), which describes our processing activities and your rights as a data subject. Below provides specific information about what cookies we use and how. This information should be read together with the Privacy Policy.
What is a cookie?A cookie is a small datafile that is saved on your computer, tablet or mobile phone. A cookie is not a program that can contain harmful programs or viruses.
How and why does the website use cookies?Cookies are used to make websites / applications work, or work more efficiently, as well as to provide information to us as owners of the website or application. We use cookies to make our website work optimally. Necessary cookies enable core functionality such as security, network management and accessibility. Mentioned cookies is enabled by default. You can disable these cookies by changing your browser settings, but this may affect how the website / application works. Some cookies are set by us (first-party cookies), while others are set by our partners (third-party cookies). For an overview of the various cookies required and the purpose of the use, please see the overview below.
How long are cookies stored?How long cookies are stored on your device may vary.
Technically, there are two types of cookies:
You can change your cookie preferences and delete cookies by changing your browser settings. Where these settings are located depends on the browser you are using. If you change the settings, you must be aware that there will be some features and services that you cannot use because they depend on the website being able to remember the choices you have made. Here you can see how to manage cookies on the most popular browsers:
Remember: If you use several different browsers, you must delete cookies on all of them.
Do you have any questions?If you have any questions or comments in connection with this information and / or our processing of personal data, you are welcome to contact our privacy representative at dpo@falck.com. This document is updated regularly. This website / application is owned and operated by:
Falck A/SCookie policy last updated on 25.03.2021
Required cookies help to make a website usable by activating basic functions, such as page navigation and access to secure areas of the website. The website cannot function optimally without these cookies.
Cookie declaration updated on 24/03/2021
Tap the share icon (
) at the bottom of the browser on your iPhone and click 'Add to homescreen'.
Tap the three dots (
) at the top of the browser on your Android device and click 'Install'.
EmployeeAre you on sick leave? File your case here.
You must log in with Bank ID. |
EmployeeAre you on sick leave? File your case here.
You must log in with Bank ID. |
ManagerFile a case on behalf of an employee on sick leave.
The employee must consent to the case being filed. |